One of our customers came to us the other day reporting problems trying to set up his Primera colour label printer with his Windows 7 computer. Put  simply, the drivers and software supplied on the CD didn't work.

The simple resolution to the problem is to download the latest version of the drivers and software from Primera's website.

Click here for a step by step guide on installing the windows 7 drivers

Over time, the new versions of the software and drivers should start to appear on the CD's that are supplied with Primera colour printers. Until then, if you're looking to purchase a Windows 7 computer or are looking to upgrade to Windows 7, it is worth following the links above to ensure your printer continues to work post update.

If you require further information about this, please do not hesitate to contact AM Labels on 01536 414222.