The Pact Coffee company is an innovative and ever growing on-demand coffee delivery service, located in South East London, offering a home delivery service of their range of premium coffees. With demand increasing fast, their current label printing system was proving problematic for the company to continue its growth.

The laser printers were causing significant issues on their production line due to label wastage, slow printing and downtime through machine failure, coupled with the increasing cost to run the laser printers and to print the labels. Pact Coffee decided to source a new label printing solution and one that would allow them to print premium labels at a high speed and would be compatible with the soon to be installed automatic labelling applicator.

Pact Coffee first came across AM Labels Ltd at the Packaging Innovations show 2015 at the NEC, where they outlined their objectives and highlighted the issues of their laser printing system. After the show Pact Coffee decided that AM Labels was best positioned to help them find a solution to their needs. AM Labels stood out to Pact Coffee thanks to their expertise in colour label printers and in-house label production capability, which allows them to offer a full in-house solution, that is not provided by other companies who only specialise in either printers or labels production. In addition, AM Labels has a cost effective, labelling material to match the premium branding, that Pact Coffee was looking for.

AM Labels invited Pact Coffee to their offices in Kettering, utilising their fully equipped demonstration area, so the company could experience the range of solutions available to support them in finding the right solution for their growing business. AM Labels introduced Pact Coffee to the latest colour printing technologies, from Memjet to pigment ink, industrial printers. The Epson ColorWorks C7500G stood out as the printer that met all of Pact Coffee’s requirements and, through the AM Labels cost per label tool identified large cost savings for the company.

The Result
Since purchasing the Epson ColorWorks C7500G six months ago, Pact Coffee has been able to substantially improve their production, thanks to the excellent reliability of the Epson ColorWorks C7500G, and with Epson’s extensive warranty and maintenance plans, which include the replacement of the print head at no extra cost.

The downtime is no longer an issue with the benefit of thousands of quality labels printed on a daily basis. In addition, Pact Coffee continue to purchase their label stock directly from AM Labels guaranteeing short lead times from the highly skilled production team.

Key benefits of the Epson C7500G for Pact Coffee

  • Ability to achieve high quality label printing at high speed to meet demand.
  • Thanks to Epson’s extensive warranty and maintenance plans, which includes the replacement of the print head at no cost, means loss of production through downtime is no longer an issue.
  • Pigment ink technology gives a resistant finish to the label against UV and water, ensuring the label is resistant to its environment.
  • Prints onto gloss synthetic labels, giving Pact Coffee a premium look to stand out against the competition
  • With the additional add-on of the Epson TU-RC7508 rewinder, the Epson is able to print roll to roll, meaning Pact Coffee can simply take the freshly printed labels and apply them to their applicator without any downtime.

Tony Mariani, Managing Director of AM Labels, says: “Pact Coffee had several issues as well as demanding requirements. The Epson ColorWorks C7500G provided a first-class solution for Pact Coffee with reliability and professional results.”

AM Labels Limited works very closely with Epson and is an Epson Gold partner.

For more information on how AM Labels can help find the right solution for your business, or for information about the products and services they offer, call on 01536 414222 or visit

About Pact Coffee
Founded in 2012, Pact Coffee delivers the best coffee from around the world within 7 days of roasting (as beans or freshly ground) direct to customers doors. The coffee isn’t ground until the last possible moment before being sent straight out from Pact HQ in Bermondsey. Through the letterbox packaging and an on-demand delivery service mean you can always have a bag in your cupboard. Direct relationships with the world’s best growers, a helpful customer service team and in-depth coffee knowledge helps Pact guarantee to help you find you perfect coffee and brew it right. Fresher, better-tasting coffee, delivered to you as you need it.

Click below for more information on the Epson ColorWorks C7500G

Epson ColorWorks C7500G